You can update your order via the confirmation page up to 10 minutes after it has been placed. After 10 minutes, unfortunately we are unable to make changes or cancel orders. Please feel free to email us at email@example.com or chat with us online and we will do our best to accommodate you!
We accept all major credit cards, as well as payments made through PayPal. We also accept mobile payments through Google Pay and Apple Pay.
Your credit card will be charged when your order is placed.
What do I do if my payment is declined?
Yes, please emial us at firstname.lastname@example.org for more information.
Currently, retailers can purchase our products wholesale at bulletin.co.
Unfortunately we do not. All sales are final.
If an item arrives damaged, please email us at email@example.com within 7 days of receipt with “DAMAGED” in the subject line so we can ship you a replacement asap!
We ship anywhere in the U.S. We ship all orders via Fedex and USPS.
Once your order ships, you will receive a shipping confirmation email with tracking information. We do not require signatures upon receipt and we are not responsible for lost or stolen packages.
For questions about your package, email us at firstname.lastname@example.org with your inquiry and we will respond to you as soon as we can. We are also available via online chat M-F 9am-5pm EST.
We are happy to offer free shipping on orders over $100 to the contiguous U.S. via FedEx SmartPost. Free shipping will automatically be applied to orders that are over $100 before taxes and after discounts are applied. Online gift card amounts do not apply towards free shipping threshold.
Please be aware the free Fedex SmartPost shipping option has a shipping time of 2-8 business days. If you require your package by a specific date, we recommend choosing another shipping option at checkout.
FDA Disclaimer: The information, advice, statements, and testimonials made about Her Poppy essential oils, blends, and products mentioned on this website have not been evaluated by the United States Food and Drug Administration (FDA). The information on this site and the products listed are not intended to diagnose, treat, cure or prevent disease, nor are they intended to replace proper medical help. It is always recommended to consult with a healthcare professional before starting any regimen with essential oils. User-submitted testimonials are based on individual results and do not constitute a guarantee that you will achieve the same results - what works for one may not work for another.